Regional Account Manager
Overview
REGIONAL ACCOUNT MANAGER
We are hiring a Regional Account Manager responsible for Pennsylvania, Maryland, Delaware, DC, Virginia, & West Virginia.
The Regional Account Manager (RAM) is a front-line sales role, reporting into the Regional Sales Manager. The RAM is responsible for delivering budgeted sales within their sales territory through strong account management, existing customer support and new business acquisition.
Working remotely the RAM will oversee all customer interactions within their territory, working closely with the internal sales and the customer service team to deliver the highest level of customer service.
MAIN ACCOUNTABILITIES
Sales
- In person sales fuctions with all key accounts within the simulation market that will include but are not limited to; nursing schools, medical schools, hospital-based patient safety officers, clinical education, medical directors, etc.
- Execute national sales plan within their designated region
- Ensure all sales budgets are hit
- Ensure all core metrics are delivered in alignment with RSM – call rates, journey planning, average quotation value, pipeline efficiency
- Expectation to be customer facing minimum 3 days a week
- Work closely with internal sales team to coordinate sales campaign execution, exhibition lead follow ups, and overall calendar plan
- Proactively maintain a healthy pipeline and correctly reporting sales forecasts
- Plan and implement a 6-week travel plan based on account classification and customer heat mapping
- Attend all relevant trade shows and exhibitions while ensuring all leads and follow ups and conducted in a timely manner
General
- To work in a positive and engaging manner with all members of the Limbs & Things team including; internal logistics, customer service, internal sales and management
- Ensure expenses and cost lines are in line with budgets and sales activity
- Responsible for ensuring an up-to-date knowledge of all L&T products, the medical simulation market, and competitor landscape
- Being accountable for reporting on weekly / monthly data
- Maintaining the US databases and CRM system
- Domestic travel as required to exhibitions, conferences and sales calls
TECHNICAL KNOWLEDGE, SKILLS & EXPERIENCE
- Bachelor’s Degree or equivalent qualification
- Have a basic knowledge of core sales principles and methodology
- Ability to interpret sales data and write business plans
- Strong interpersonal skills, good communication skills - verbal and written
- Strong analytical and problem-solving skills
- Strong initiative and resourceful
- Ability to work independently and as part of the wider team
- Knowledge of relevant computer applications such as Word, Excel and Online databases
- RAM will be required to live within their geographical territory - ideally in the Philadelphia or northern Virginia areas.
- Have a valid driving licence and have a vehicle suitable for work use
- Be within commutable distance of (45) miles of a major airport
DESIRABLE SKILLS & EXPERIENCE
- Life science or business degree
- Previous sales experience
- Medical experience or knowledge of general medical terminology
THE PACKAGE – WHATS IN IT FOR YOU?
- National Holidays and PTO. 10 holidays +10 days PTO (optional up to 15)
- Health Insurance (with full employer paid option)
- Dental, Vision, FSA/HSA and a Variety of Supplemental Insurance Options
- 401(k) Plan + Company Match
- Group Life Insurance
- Company sponsored Wellness App
Other benefits include a culture of learning & connection and the opportunity to play a key role in a growing company!
If this sounds like an exciting opportunity and you feel you have got what it takes, please send your CV with a covering letter telling us why you consider yourself suitable for the role.