The Internal Sales Co-ordinator works closely with the UK Sales Manager to provide proactive support wherever it is most needed. The focus of this position will change depending on the company’s needs.
The Internal Sales Co-ordinator has the potential to work closely with Regional Account Managers to focus on certain product lines or specialties within their territories.
The Internal Sales Co-ordinator works closely with the Customer Service team to share new information regarding products and services. The role will also involve all aspects relating to tender submissions. The Customer Service team will support the Internal Sales Co-ordinator by generating quotes, reports and any other relevant information.
Generating sales and sales income by proactively contacting known and prospective customers from a targeted list. Engaging customers in conversations conducive to selling appropriate products, suggesting new ideas or solutions and up-selling when possible. Take a direct approach using the telephone as the primary tool
Passing relevant inquiries to Regional Account Managers especially in relation to local demonstrations
Providing excellent customer service by positive interaction with customers, prospective customers and colleagues. Encouraging colleagues to follow these same standards
Responsible for conducting and writing tender submissions by due close dates which must be finally approved by the UK Sales Manager/Customer Services Manager
Responsible for ensuring that knowledge of L&T and competitors’ products is up to date as well as having a good understanding of customers and the potential market
Follow up on all inquiries from prospecting, telephone, website, trade shows, quotes, etc in a timely manner
Reporting - Key Account Management, Business plans/territory plans, Specialised sales projects as identified by the UK Sales Manager
Maintaining the UK database on Epicor and becoming a “super-user”
Building relationships with UK customers
Building relationships with NHS Procurement departments, maintaining and updating procurement sites, collating tender documentation in conjunction with the relevant sales person
Working with marketing department to produce mail/e-shots and sales analysis
Occasional travel will be required to certain Exhibitions, Conferences and Sales Calls
Medical Administration would be desirable but not essential
Degree or equivalent work experience
Knowledge of customer service principles and practices
Sales experience (internal or external)
Knowledge of relevant computer applications such as Word, Excel and CRM applications
Good understanding or experience of working on tenders
General knowledge of territory, competition and marketplace
Strong interpersonal skills
Good communication skills - verbal and written
Good listening skills
Strong analytical and problem-solving skills
Ability to work independently and as part of the CS and Sales teams
Product knowledge (Training will be provided)
Experience in communicating with various types of medical professionals
Medical experience or knowledge of general medical terminology
When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first party cookies. We also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.
Assisting you in navigation;
Assisting in registration to our events, login, and your ability to provide feedback;
Analyzing your use of our products, services or applications;
Assisting with our promotional and marketing efforts. (including behavioral advertising)
These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore the site within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.
Used to store a unique identifier for your session.
Stores information about what cookie setting preferences have been set
Used to ensure form data is transmitted securely.
These cookies allow us to improve the site’s functionality by tracking usage on this website. In some cases these cookies improve the speed with which we can process your request, allow us to remember site preferences you’ve selected. De-selecting these cookies may result in
poorly-tailored recommendations and slow site performance.
Advertising cookie used by Google
These enable the function of Google Analytics. This software helps to analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and browsing times.
__unam, __utmb, __utmc, __utmt,
These cookies are used by Google to display personalized advertisements on Google sites, baseds
on recent searches and previous interactions.
1P_JAR, APISID, SIDCC
These cookies are set by Google if the Google+ social plug-in has been activated by the user.
NID, OGPC, VISITOR_INFO1_LIVE,
These cookies are set by embedded Google maps, appear to detect your preferences and record
usage of Google maps.
SID, HSID, NID, SAPISID, SSID
Are set by YouTube and/or Google if a video is embedded on a page and/or the video is being played.
Your Cookie Settings